HealthEase OPD Queue System
Hospital Waiting Room Queue & Digital Display Signage
HealthEase OPD Queue System
Healthcare
Kurnool, Andhra Pradesh
Hospital Waiting Room Queue & Digital Display Signage
Delivered
2 Rounds
The Challenge
District multi-specialty hospital suffered extreme waiting area overcrowding, agitated patients, and front-desk friction from constant queue inquiries.
How We Started
Eliminated waiting room bottlenecks by giving patients live mobile status so they could wait comfortably in cafeterias or outdoor lounges.
Key Requirements
What We Delivered
Doctor cabin one-click next-patient keypad UI
High-contrast TV waiting room signage screen
Patient mobile live queue web tracker
Hospital administrative throughput analytics
Engineering Timeline
Hospital Queue Discovery
Analyzed average consultation durations and OPD peak arrival patterns.
WebSocket Push Server
Engineered fault-tolerant Redis pub/sub broker handling 5,000 concurrent listeners.
Audio Speech Synthesis
Implemented multi-lingual text-to-speech for room number announcements.
On-Site Hardware Pilot
Installed on 65 hospital lobby displays and verified zero-latency response.
Client Sign-Off & Knowledge Transfer
Completed in 2 structured revision rounds. What was handed over:
- Local server fallback cache setup for offline resilience
- Department head queue analytics guide
- TV browser kiosk auto-start configuration
- Over 180,000 OPD patient tokens served smoothly.
- Crowd density in indoor waiting corridors decreased by 58%.
- Front-desk status inquiry interruptions reduced by 85%.