PulsePoint Diagnostics Lab
Diagnostic Lab & Home Sample Collection Dispatch
PulsePoint Diagnostics Lab
Healthcare
Visakhapatnam, Andhra Pradesh
Diagnostic Lab & Home Sample Collection Dispatch
Delivered
3 Rounds
The Challenge
Regional pathology network lost sample volume to aggregators due to cumbersome telephone booking for home blood draws and slow test report turnaround times.
How We Started
Streamlined the booking flow to 3 taps: select test package, choose home time slot, and enter address with GPS autofill.
Key Requirements
What We Delivered
Direct-to-consumer lab booking storefront
Phlebotomist mobile web dispatcher
LIS (Laboratory Information System) report bridge
QR-code authenticating report viewer
Engineering Timeline
Test Directory Setup
Structured hierarchical test database with fasting instructions and TAT details.
Location & Dispatch Matrix
Engineered pincode-based slot capacity management for home visits.
LIS Webhook Integration
Connected pathology analyzers to automatically upload validated PDFs to S3.
Speed & SEO Optimization
Optimized mobile page load to sub-800ms for quick 3G booking.
Client Sign-Off & Knowledge Transfer
Completed in 3 structured revision rounds. What was handed over:
- Production deployment on cloud infrastructure
- Phlebotomist mobile onboarding video
- Laboratory manager dashboard training
- Average report turnaround time reduced from 24 hours down to 4 hours.
- Over 12,000 home sample collections processed every month.
- Direct home sample booking volume grew by 210%.