MedPulse Telehealth Clinic
Telemedicine & Specialist Video Consultation Platform
MedPulse Telehealth Clinic
Healthcare
Hyderabad, Telangana
Telemedicine & Specialist Video Consultation Platform
Delivered
2 Rounds
The Challenge
Multi-specialty clinic needed a low-friction telemedicine portal allowing remote patients to schedule appointments, conduct encrypted WebRTC video visits, and receive digital prescriptions via WhatsApp.
How We Started
Collaborated with clinical staff to map intuitive tele-opd workflows with minimal technical barriers for elderly patients.
Key Requirements
What We Delivered
WebRTC video consultation interface
Doctor slot and schedule manager
Patient digital medical summary viewer
WhatsApp automated reminder integration
Engineering Timeline
Clinical Workflow Discovery
Mapped OPD consultation timings and specialty triage steps.
WebRTC Video Engine
Implemented peer-to-peer secure audio/video with automated bandwidth adaptation.
Slot & Payment Automation
Integrated UPI/card payment checkout with auto-expiring appointment slots.
Staff Training & Testing
Conducted simulated mock OPD sessions with clinic reception and specialists.
Client Sign-Off & Knowledge Transfer
Completed in 2 structured revision rounds. What was handed over:
- Live Firebase production deployment
- Admin calendar walkthrough for front-desk
- Emergency fallback hotline configuration
- Over 45,000 successful remote consultations conducted with zero app install friction.
- Average patient check-in wait time reduced to under 5 minutes.
- 120+ certified specialists active on the platform.